Leading Social Housing into the Digital Future: Essential Tech Guidance for Board Members
As the digital landscape rapidly evolves, so too must the organisations that support our communities. For social housing leaders, particularly board members, digital transformation is no longer an optional upgrade — it’s a strategic imperative.
That’s why TECH Housing and partners have developed a focused, easy-to-follow Digital and Technology Guidance Briefing for Boards. This practical resource is designed to help board members in Scotland’s housing sector confidently oversee digital change and ensure their organisations are resilient, innovative, and tenant-focused.
Why Digital Governance Matters
In today’s world, digital decisions are strategic decisions. Housing boards are now expected to steer through challenges like digital exclusion, cybersecurity risks, and AI adoption — all while improving tenant services and keeping pace with regulatory expectations.
This guide recognises that you don’t need to be a tech expert to be a good board member. But you do need the right questions, the right mindset, and a clear view of what digital success looks like.
What’s Inside the Guide?
From digital inclusion to cybersecurity, AI to data-driven decision-making, this guide offers board-level insights on:
Building a digital-ready workforce and culture
Governing technology investments effectively
Understanding the risks and opportunities of AI
Embedding resilience through strong cybersecurity practices
Aligning digital strategy with national policies and tenant needs
It also includes a real-world case study from a rural IoT deployment at Langvout Court, demonstrating how innovation can be inclusive and scalable.
A Mandate for Confident, Future-Focused Leadership
As Nick Jue, CEO of ING Germany, reminds us:
“It’s no longer enough to get up to speed with the latest technology. The way of working and thinking also needs to change.”
This guide helps boards embrace that mindset — with practical tips, curated resources, and a plain English glossary for digital terms that might otherwise feel daunting.
Download the Full Briefing
Whether you’re a housing association board chair, a new member, or part of the executive team supporting board development, this guide will equip you to lead with clarity and confidence.
Download the Guide
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